General terms and conditions

I. General terms and conditions

§ 1 Basic Provisions

(1) The following terms and conditions apply to contracts that you conclude with us as a supplier (jessen & ulbo UG (limited liability)) Close via the website www.ulbo.com. Unless otherwise agreed, the inclusion of any of your own terms and conditions used by you is objected to.

(2) Within the meaning of the following regulations, a consumer is any natural person who concludes a legal transaction for purposes which for the most part cannot be attributed to their commercial or independent professional activity. Entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of its independent professional or commercial activity.

§ 2 Conclusion of the contract

(1) The subject of the contract is the sale of goods.

(2) As soon as the respective product is placed on our website, we provide you with a binding offer to conclude a contract via the online shopping cart system under the conditions specified in the item description.

(3) The contract is concluded via the Stripe link as follows:

After clicking on the “Buy now” or “Continue to order” (or similar name) button and entering the personal data as well as the payment and shipping conditions, the order data will finally be shown to you as an order overview.

If you use an instant payment system (e.g. PayPal (Express/Plus/Checkout), Amazon Pay, Sofort, giropay) as a payment method, you will either be directed to the order overview page in our online shop or redirected to the website of the provider of the instant payment system. If you are redirected to the respective instant payment system, select or enter your data accordingly. Finally, the order data will be shown to you as an order overview on the website of the provider of the instant payment system or after you have been directed back to our online shop. Before sending the order, you have the option to check the information in the order overview again (also using the “back” function of the Internet browser) or cancel the order. By submitting the order via the corresponding button (“order subject to payment”, “buy”/“buy now”, “pay”/“pay now” or similar term), you are legally binding acceptance of the offer, which concludes the contract.

(4) Your inquiries to prepare an offer are non-binding for you. We will provide you with a binding offer in text form (e.g. by email), which you can accept within 5 days (unless another period is specified in the respective offer).

(5) The processing of the order and transmission of all information required in connection with the conclusion of the contract is partly automated by e-mail. You must therefore ensure that the email address you have provided us with is correct, that the receipt of emails is technically ensured and, in particular, is not prevented by SPAM filters.

§ 3 Special agreements on payment methods offered

(1) Payment via “Stripe”

If you select a payment method that is offered via “Stripe”, payment is processed by the payment service provider Stripe Payments Europe Limited (1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland; “Stripe”). The individual payment methods via “Stripe” are shown to you under a corresponding button on our website and in the online ordering process. “Stripe” may use other payment services for payment processing; if there are special payment terms, you will be notified of these separately. You can find more information about “Stripe” at https://stripe.com/de.

§ 4 Right of Retention, Retention of Title

(1) You can only exercise a right of retention insofar as they relate to claims arising from the same contractual relationship.

(2) The goods remain our property until full payment of the purchase price.

§ 5 Warranty

(1) Statutory warranty rights exist.

(2) As a consumer, you are asked to check the goods immediately upon delivery for completeness, obvious defects and transport damage and to report complaints to us and the freight forwarder as soon as possible. If you do not comply with this, this will have no effect on your legal warranty claims.

(3) Insofar as a feature of the goods deviates from the objective requirements, the deviation is only considered agreed if you have been notified of the contract declaration by us and the deviation has been expressly and separately agreed between the contracting parties.

§ 6 Applicable Law, Place of Fulfilment, Jurisdiction

(1) German law applies. For consumers, this choice of law only applies insofar as it does not deprive the protection granted by mandatory provisions of the law of the state of the consumer's habitual residence (principle of advantage).

(2) The place of fulfilment for all services arising from existing business relationships with us and the place of jurisdiction is our registered office, insofar as you are not a consumer but a merchant, legal entity under public law or a special fund under public law. The same applies if you do not have a general place of jurisdiction in Germany or the EU or if your place of residence or habitual abode is unknown at the time the action is brought. The right to appeal to the court at another legal place of jurisdiction remains unaffected by this.

(3) The provisions of the UN Sales Convention expressly do not apply.

II. Customer information

1. Seller identity

jessen & ulbo UG (limited liability)
Baumpieperweg 2
21149 Hamburg
germany
telephone: +4917663137788
email: management@officialulbo.com

Alternative dispute resolution:

The European Commission provides a platform for extrajudicial online dispute resolution (OS platform), available at https://ec.europa.eu/odr

We are not willing and not obliged to participate in dispute resolution proceedings before consumer arbitration boards.

2. Information on the conclusion of the contract

The technical steps for the conclusion of the contract, the conclusion of the contract itself and the correction options are carried out in accordance with the “Conclusion of the Contract” rules of our General Terms and Conditions (Part I.).

3. Contract language, contract text storage

3.1. The contract language is German.

3.2. We do not save the full text of the contract. Before sending the order via the online shopping cart system, the contract data can be printed out using the browser's print function or saved electronically. After we have received the order, the order data, the legally required information for distance selling contracts and the general terms and conditions will be sent to you again by e-mail.

3.3. If you have requests for offers outside the online shopping cart system, you will receive all contract data as part of a binding offer in text form, e.g. by e-mail, which you can print out or save electronically.

4. Significant characteristics of the goods or services

The main features of the goods and/or services can be found in the respective offer.

5. Prices and methods of payment

5.1. The prices listed in the respective offers and shipping costs represent total prices. They include all price components including all applicable taxes.

5.2. The shipping costs are not included in the purchase price. They can be accessed via a corresponding button on our website or in the respective offer, are shown separately in the course of the ordering process and must be paid by you in addition, unless free delivery has been promised.

5.3. If delivery is made to countries outside the European Union, there may be additional costs for which we are not responsible, such as customs duties, taxes or money transfer fees (transfer or exchange rate fees charged by credit institutions), which must be borne by you.

5.4. You must bear the costs of transmitting money (transfer or exchange rate fees charged by credit institutions) in cases where the delivery is made to an EU member state but the payment was initiated outside the European Union.

5.5. The payment methods available to you are shown under a correspondingly named button on our website or in the respective offer.

5.6. Unless otherwise stated for the individual payment methods, the payment claims arising from the concluded contract are due for payment immediately.

6. Delivery terms

6.1. The terms of delivery, the delivery date and any existing delivery restrictions can be found under a corresponding button on our website or in the respective offer.

6.2. If you are a consumer, it is regulated by law that the risk of accidental loss and accidental deterioration of the sold item during shipment only passes over to you when the goods are handed over, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or another person designated to carry out the shipment.

7. Statutory liability for defects

Liability for defects is governed by the “warranty” provision in our general terms and conditions (Part I).

These terms and conditions and customer information were prepared by Händlerbund lawyers specializing in IT law and are constantly checked for legal compliance. Händlerbund Management AG guarantees the legal security of the texts and is liable in the event of warnings. You can find more information about this at:

https://www.haendlerbund.de/de/leistungen/rechtssicherheit/agb-service.

last updated: 22.10.2024